If Rainbow Office softphone is set for making calls and not yet installed, Rainbow Office app will prompt the user to install it for call handling. Please note that Rainbow Office softphone is a stand-alone app, and selecting it will prevent you from answering calls within the unified Rainbow Office app. Click the dropdown menu and select either Rainbow Office or Rainbow Office softphone.
Default phone app for calling: Select which app you'd like to use to make calls in this section.On the Phone settings page, you can configure the following settings under General: To access your phone settings, click the Settings gear icon in the bottom left corner of the Rainbow Office app screen, and then click Phone on the left pane. You can also update your local emergency address in case you need to contact emergency services. In the Phone settings page, you can configure your default outbound Caller ID, country code, and area-code formatting from the phone settings in the Rainbow Office app. This article provides the information on how to configure the phone settings in the Rainbow Office web app and Phone app.
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